Frequently Asked Questions

Spring Water

Where is your water sourced from?

Arkansas, Ouachita National Forest

Is your water purified or spring?


What is the ph level?

Naturally ph at 7.2

Does Your water have additives?

No additives. No demineralization. It is bottled from the source and filtered.

Biotin Water

How much Biotin Does your water have in it?

Each bottle contains 300 mcg of biotin.

Does Your Biotin water contain sugar?

No sugar, it is sweetened with Monk Fruit and Erythritol.

How many bottles can I drink per day?

There’s no limit on the amount.  Biotin is a B-vitamin and water soluble. 

Will Biotin Water make my hair grow?

Yes, biotin has been proven to grow hair, however it has not been proven to regrow lost hair.

Subscription Plans

Can I cancel my subscription at any time?


Will I be automatically billed?


Can I have more than one subscription plan?


Can I pause my subscription plan periodically without cancelling?


Refund & Cancellations

What is your refund policy?

All sales are final at time of purchase.

If I recieve the wrong order, Can I get a Refund?

Yes, we will exchange any orders if the error is on our behalf.